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Advice for personal care brands that want to market their own topical products.
April 1, 2021
By: Christine Esposito
Editor-in-Chief
The CBD topicals marketplace continues to grow, and the prospects of added revenue from a new line of products that tap into this hot ingredient are appealing for any beauty company. But finding success in CBD isn’t as simple as ABC. For starters, there are myriad brands and products hitting the space and that means me-too products can very well get lost in this cluttered category, and making claims that take things a bit too far can bring unwanted attention from federal regulators. What’s A Brand To Do? “The first thing to think about is formulation, and how it fits with market expectations,” said Greg Dicum, co-founder and CEO of CWI Consulting Services, which provides functional product research and development to companies across several sectors from beverages to beauty products and more. The Fairfax, CA-based company specializes in cannabinoids. When Dicum’s company was creating its recently released CBD Topicals Report, it discovered a crowded space, but also a “big gulf between the best products and rest of the pack.” According to Dicum, the best CBD topicals tend to be natural products with simple ingredient lists and natural ingredients like essential oils that are understood and appreciated by consumers—think coconut oil and shea butter. Since CBD topicals tend to be more expensive than topicals in general—CBD is often the most expensive ingredient—consumers expect to see high quality natural products, said Dicum. “The typical price range is $20 to $50, so from the consumer’s perspective, these have to be high quality products in every dimension,” he said. Claim This, Not That In addition, Dicum said it is absolutely critical to focus on compliance throughout the entire product development process. FDA routinely reviews CBD product packaging, communications and marketing materials, and will not hesitate to send warning letters to companies it finds in violation of FDA rules. For example, in December 2020, Wellness BioSciences Rx, Houston, TX, received a warning letter from FDA after the agency reviewed its website (https://wbrxglobal.com) regarding CBD products. According to FDA, the claims on the website and social media pages establish BioSciences’ CBD products as unapproved new drugs. In April 2020, FDA also flagged The Dragontree Apothecary LLC. Among the products that caught the FDA’s attention was the Boulder, CO-based company’s CBD Muscle Melt Balm. FDA also reviewed the firm’s product labels collected during an August 2019 inspection. According to the FDA, the claims on the product labels and websites establish the product as a drug. Specifically, one claim for the CBD Muscle Melt Balm read: “[S]oothe uncomfortable muscles and joints more quickly and safely than oral pharmaceuticals.” Dicum suggested a more cautionary approach. “Perhaps the biggest compliance challenge for brands is steering clear of language that suggests CBD can cure or treat any diseases or conditions,” said Dicum. “Of course we know from both widespread anecdotal experience and a growing body of scientific studies that CBD is fantastic for helping people with many different wellness challenges, including chronic pain, sleep issues, anxiety and more—just don’t say that on your labels!” Unfortunately, according to Dicum, it has been rather common for CBD brands to make risky claims. “Fully a quarter of the products we looked at claimed to treat pain, exposing themselves to FDA action and also disqualifying themselves from the shelves of mainstream retailers,” he said. In general, it might be wise for brands to stick to vague wording like “relief” instead of “pain relief” and “de-stress” instead of “fights anxiety.” Additionally, Dicum said that companies should consult compliance experts who are up-to-date on the constantly changing CBD regulatory landscape.
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